First Go Phone settings > Phone > Restore Factory Settings and press OK.
When prompted, enter your Phone code and press OK.
Default PIN (Password) would be:
1234 or 0000 or 12345 or 00000 or 12345678 or 00000000
Soft Reset - Dial *#7370# and press the Call button.
Hard Reset - Dial *#7780# and press the Call button.
Please remember to backup your contact and other data before doing any of the above as all your data will be deleted